How does custom development work

If you never worked with us you are probably asking how the whole process works, how does your project get done, in best condition, respecting high quality standards.

As we respect our customers, we split the whole process in phases. We believe that this way things are safe for both provider and customer. Nobody wants to spend money for something that won’t ever get done or something will finally get done but for a low quality.

So we came with the following steps:

Phase I - Initial development negotiations

After you request a free quote , we analyze your requirements and get in touch with you. We do usually use e-mail as a main communication channel because is very easy for all of us. We are working with clients all over the world, different time zones and phone is not quite common. But that depends of course. If we need to discuss by phone, we’ll do it.

So, after we analyze your needs, if needed, we request you some more information, things that we need to formulate a pretty real quote. We’ll than send that to you and wait for you agreement. Our proposal are always estimates and alway negotiable. We are very flexible and committed to satisfy our clients’ expectations.

If you agree the above said, than we’ll go to phase II.

Phase II - Setting up an agreement

After you did agreed with our proposal, we need to start the development itself. But that’s always important into the business that both parties are secure. We usually send our customer a contract that he needs to sign. Also we do request a part of the whole amount negotiated upfront. That’s for initial start-up costs involved. Again, we are very flexible, having in mind that communication is the key to succeed
. After we ended with all this stuff related to agreements, we start the development, which is the Phase III.

Phase III - Actual Development

There is not much to say about the actual development and how that will take place. Just that communication is the key to succeed. We are always in touch with our client, showing them progressive work, as it gets done.

Sometimes client offers us specifications and that’s great. Sometimes we are just told: “I want something like this”. Either way we come up with a solution that was always loved by our past clients. Projects are very different. Nothing is standard, just the way we threat our customers. Under this phase we make multiple revisions/testing to ensure that the final product is fully working, without bugs. And always, we are assisting customer even after the product was delivered. We fix eventual bugs that were missed or simply we add new features that are requested.

That’s just the way the work flow usually takes place, but there are exceptions. Some clients come with other proposal that are are acceptable and good for both parties. So, we are not just like the big Co’s where you have to deal with many of customer support staff, that usually don’t know much about what you are asking. Here at TractSolutions we discuss directly with the client and set up things on the fly, so that is in our both best advantage.

SO, all that’s left to do to get started is just REQUEST A FREE QUOTE. It’s FREE, EASY TO COMPLETE and it only takes a few minutes. You’ll be contacted by us in a very short time.

Thank you